Question 1

What is ICS Ops?

Accepted Answer

ICS Ops is a cloud-native inventory control and order management system purpose-built for equipment suppliers. It handles parts inventory, orders, invoicing, job management, and equipment tracking in a single platform.

Question 2

How many parts can ICS Ops handle?

Accepted Answer

ICS Ops is designed to manage 10,000+ parts per tenant with auto-generated SKUs, hierarchical categories, and multi-location stock tracking.

Question 3

Is ICS Ops secure for multi-tenant use?

Accepted Answer

Yes. ICS Ops uses PostgreSQL Row-Level Security (RLS) for complete tenant data isolation, role-based access control (RBAC) with per-user permission overrides, and full audit logging of all changes.

Question 4

Can I generate invoices and quotes as PDFs?

Accepted Answer

Yes. ICS Ops generates professional branded PDFs for invoices, quotes, credit notes, purchase orders, and delivery notes — all customised with your company branding.

Question 5

Does ICS Ops work on mobile devices?

Accepted Answer

Yes. ICS Ops is a cloud-based web application that works on any device with a modern browser — desktop, tablet, or mobile. No software installation required.

Question 6

How do I get started with ICS Ops?

Accepted Answer

Book a personalised demo through our contact form. We'll walk you through the platform and set up your account with your specific requirements.